Belonia, May 7 (TIWN): Work at bank branches across South Tripura were hampered during the first half of the day due to a link failure at BSNL's end. BSNL provides connectivity to all the banks in the region. The banks lost four hours of the day due to the snag, which not only hampered transfer of funds in some cases but quite a few ATMs were also not working.

SDO(T) BSNL South Tripura told TIWN that there was a problem in the router which led to the link failure. "The router faced hardware problems from 10.30am to 1.30pm, which hampered work. The BSNL team tried to resolve the crisis at the earliest to avoid inconvenience to the general public," he said.

Sources in the banks said this was the first time that such a major breakdown had happened. As banking has become more technology-oriented these days, the link failure brought work to a standstill at many branches. Most of the work had to be finished manually, said a source in one of the PSU banks.

Some of the bigger banks, like State Bank of India (SBI),UBI which don’t  have an alternative support could manage a part of the work, said a source here.

Banks across the South Tripura are connected through BSNL. Due to this work not only at public sector banks but also private banks faced hassles.BSNL staffs also tried their best to restore SNA-KTL OFC ring of Douth Tripura in a rainy day.