BELONIA, May 13 (TIWN): The BSNL service of South Tripura district particularly Belonia Sub Division has been suffering from serious technical degradation and indigent service connectivity.

The administration is not taking any initiative to sort out the problems. The BSNL subscribers have placed repeated complaints at the local BSNL department, but in vain. The telephone service connectivity in Belonia sub division irks the subscribers.

The call gets disconnected any time for several times in a day, as the source said here. The sources said, “This regular disruption in connection is an affect of the technical snag and causing serious communication problem”.

The destitution in service is so vital that the numbers of telephone connectivity has marked a serious downfall.

Similar is the condition of the broadband internet connection. BSNL broadband users rued that they have to put up with poor connectivity and slow speed, particularly in rural areas. Customers said the service provider has been taking them for a ride in spite of repeated complaints. “Even after paying hefty charges for internet access, we have to keep other connections as a standby, given the unreliable service of BSNL”, alleged a user.

With its slow speed, the internet connectivity slow down and even cut off regularly.

 Most of the online data entry work are also hampered particularly MGNREGA Data entry work in Blocks hampered.

But BSNL authority told while talking to TIWN, “Adequate actions to improvise better telephone and internet connectivity will be taken soon”.It is a matter of concern that Belonia BSNL office nowadays staff less and all the UPS are down when it was load shedding .Moreover BSNL staffs behaves rudely as reported.